Frequently asked questions
Quick answers about Uday Oil Mill products, orders, and delivery. For anything else, visit Contact us.
What is cold-pressed oil?
Cold-pressed oils are extracted using mechanical pressure at relatively low heat, helping retain natural flavour and nutrients compared with high-heat refined oils. Our oils are meant for everyday cooking where tradition and taste matter.
How do I place an order?
Browse Products, add items to your cart, and proceed to checkout. Payments are processed securely via our payment partner (e.g. Razorpay) where enabled.
Do you deliver across India?
We aim to service customers pan-India where logistics allow. Exact serviceable pincodes and timelines may vary—please confirm at checkout or contact us with your pincode.
How should I store oils after opening?
Store in a cool, dry place away from direct sunlight. Keep the cap tightly closed. For best aroma, use within the period suggested on the pack and avoid leaving oil near the stove when not cooking.
Are your products chemical-free?
We focus on natural, traditional processes and avoid unnecessary additives in our product lines. Always read the label for ingredients and allergen information specific to each SKU.
What if my order arrives damaged?
Please take photos of the outer box and the affected items and email us within 48 hours of delivery at hello@udayoilmill.com with your order ID. See also our refund & return policy.
Can I get a GST invoice?
Where applicable, tax invoices are issued according to the details provided at checkout. For corrections, write to us with your order reference.
How can I track my order?
After dispatch, tracking information may be shared by SMS or email where available. If you need an update, contact us with your order ID.